CanaryMedic

ACCESSIBILITY STATEMENT

Status as of: 1 December 2025

CANARYmedtech S.L.U. is fully committed to making its website accessible to all users — including people with disabilities, older individuals, and users with technical or situational limitations.

Our goal is to provide an accessible and user-friendly website that meets the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

This information applies to this website as of 01/12/2025.

The website is accessible under the following domains: canarymedic.com | canarymedic.es

Overview

This website hosts the CANARYmedic platform, a digital health marketplace connecting patients with healthcare professionals. Accessibility is essential to ensure that all users can manage medical appointments and consultations without barriers.

Requirements, compatibility and regulations

The website has been developed following the standards of Directive (EU) 2019/882 (European Accessibility Act) and its implementation in Spanish law.

The following technical standards and guidelines have been applied:

European Harmonised Standard UNE-EN 301 549 (Accessibility requirements for ICT products and services).
Web Content Accessibility Guidelines (WCAG), version 2.2, levels A and AA.

Continuous improvement

We continuously implement measures to optimise the user experience, such as:

Integrating accessibility requirements into software development (Universal Design).
Internal automated and manual accessibility testing.
Staff training in digital accessibility.

Basic principles of use

The website is designed to protect your privacy and work well with assistive technologies.

1. Visual perception

The site is functional for users with low or no vision. Colour perception is not required for navigation.

Text and contrast: Legible fonts and high contrast between text and background.
Alternative text: Images, icons and graphic buttons include alt text for screen readers.
Zoom: Content can be enlarged without loss of functionality or horizontal scrolling.
No colour dependence: Status information (e.g., error/success) is conveyed through text and icons, not colour alone.

2. Hearing

The site is fully usable without hearing ability.

Videos: Any published videos with spoken content include subtitles.
Audio: No audio content plays automatically without user control.

3. Operability and mobility

The website functions even if users have limited fine motor skills.

Keyboard navigation: The entire site can be used with keyboard only (Tab, Enter, Arrow keys).
Visible focus: Interactive elements display a clear focus outline.
Clickable areas: Buttons and links are large enough to be used comfortably on touch screens.
Orientation: The site adapts to both portrait and landscape modes (responsive design).

4. Cognition and understanding

Clear language: We use straightforward language and avoid unnecessary technical terms.
Logical structure: Headings (H1, H2, H3) follow a clear hierarchy.
Error prevention: Forms help detect and correct errors before submission.
No flashing content: Nothing flashes more than three times per second.

Feedback and contact

We welcome your suggestions. If you encounter accessibility barriers or difficulties using any CANARYmedic feature, please contact us.

Contact details:

Entity: CANARYmedtech S.L.U.
Address: Calle Los Dragos 3, 35508 Costa Teguise, Lanzarote (Spain)
Email: info@canarymedic.com
Phone: +34 828 124 990

We will try to respond and provide an accessible alternative within a reasonable timeframe.

Complaint procedure

If after contacting us you believe we did not provide a satisfactory response to your accessibility request, you may file a complaint with the relevant Spanish consumer authorities or via the Office for the Care of Persons with Disabilities (OADIS) of the Ministry of Social Rights.

For more information about web standards, visit the W3C initiative: https://www.w3.org/WAI/