An established multidisciplinary medical center in Madrid (Barrio del Pilar) with specialists across more than 30 medical disciplines — from gynecology and urology to dermatology, ENT, and general medicine. As our partner clinic, the center also provides services via video consultation for tourists and residents in the Canary Islands.

Yes. Through video consultation, we connect you with the specialists in Madrid without any need to travel. This is especially convenient for tourists without a local doctor and for residents who need quick access to a specialist.

Consultations can be held in Spanish and, subject to availability, in other languages. Please indicate your language preference when booking.

You book an appointment online, receive a link, and meet the doctor by video call at the scheduled time. All you need is a smartphone, tablet, or computer with a camera and a stable internet connection.

Well suited are initial consultations, follow-ups, reviewing test results, prescription requests, minor infections, skin questions, and general medical assessments. For acute emergencies or conditions requiring a physical examination, please seek in-person care.

You'll receive clear guidance on the next steps — for example, a referral or advice to visit a local practice or hospital.

Yes. If the doctor considers it medically appropriate, a prescription can be issued following the video consultation.

The prescription is provided to you digitally. For details on filling it at your local pharmacy, we clarify this on a case-by-case basis — it's best to ask when booking or during the appointment so everything goes smoothly.

This is possible depending on the medication and the doctor's assessment. Certain categories of medication are subject to stricter rules and cannot simply be prescribed by video.

For a private video consultation, this is generally not required — ideal for tourists. Residents are best advised to check reimbursement questions with their insurer in advance.